Creditors Guide & Information


Information relevant to insolvency within the UK

Creditors Portal

View Creditors Portal



1. Go to our Creditors Portal login page

2. Click on the Portal Login button (Padlock)

3. Enter your case code on the login page (Which can be found on the letter you were sent from HBG Corporate. The usual format is: 1 Letter, 3 Numbers E.G. T021 )

4. It may ask you to choose a Firm/Practice, if so please choose HBG Corporate Ltd

5. Enter your case password and press login (Which can be found on the letter you were sent from HBG Corporate)

6. Once logged in you can then: See relevant case information and contact details, download documents, setup notifications and see a list of creditors if available online


Creditors Insolvency Guide

View Creditors Insolvency Guide (R3)


Creditors Guides to Fees

View Creditors Guides to Fees (R3)


Creditors Committees – A Guide for Creditors

View Creditors Guide to Committees (R3)


Statement of Insolvency Practice (SIP’s)

View Statement of Insolvency Practice (R3)


Complaints Policy & Procedure

View Complaints Policy & Procedure


Provisions of Services Regulations

View Provisions of Services Regulations


Suppliers and Contractors

Will I get all of my money back?

Unfortunately, in a lot of insolvency cases, particularly liquidations, creditors will not receive a dividend for outstanding money that the company owes. Whether a dividend is declared and paid or not, will depend upon the level of realisations that the liquidator can achieve. If there are sufficient funds for a distribution to creditors then there is a procedure that distributes funds to creditors in priority order.

Where do I rank as a creditor?

When a company is placed into insolvency proceedings, creditors are paid in order of priority. Creditors are ranked as follows:

  • ● Secured creditors with a fixed charge
  • ● Preferential creditors
  • ● Unsecured creditors
  • ● Shareholders

For more information with regard to how you would rank, please don’t hesitate to contact us.

How do I make a claim for outstanding invoices and money?

To make a claim within the liquidation, you will need to first complete a Proof of Debt form and send this to the appointed liquidator. The liquidator will send Proof of Debt forms to all known creditors. Unfortunately sometimes creditors are missed off the list due to incomplete company records and it is then down to the creditor to contact the liquidator to request a Proof of Debt form.

Can I collect goods that I have provided to Carillion?

You are entitled to make a claim to collect goods from the company, so long as you have the correct paper work and can prove that the goods belong to you. You will need to contact the liquidator and they will ask for proof of ownership of those particular items. The liquidator will then decide whether you are allowed to collect your goods from the premises of the company.